How to Get Started with ApnCloud Reseller Hosting
ApnCloud Reseller Hosting allows you to create and manage multiple hosting accounts from a single reseller control panel. It is suitable for web developers, agencies, freelancers, and businesses that want to provide hosting services to their own customers.
This guide explains the basic steps for getting started with your ApnCloud Reseller Hosting service.
1. Check Your Hosting Activation Details
After your Reseller Hosting service is activated, check your registered email address and ApnCloud Client Area for your hosting information.
Your activation details may include:
- DirectAdmin login information
- Reseller username
- Server hostname
- Server IP address
- Nameserver information
- Other service details
Keep all login credentials secure and do not share your reseller password with unauthorized persons.
2. Log In to the ApnCloud Client Area
Sign in to your ApnCloud Client Area using your registered email address and password.
Open your active Reseller Hosting service to view your service status, billing information, renewal date, and available management options.
3. Access DirectAdmin Reseller Panel
ApnCloud Reseller Hosting uses DirectAdmin Reseller Access for hosting account management.
After logging in to DirectAdmin, make sure you are using the Reseller Level interface.
From the reseller panel, you can manage functions such as:
- Hosting packages
- User accounts
- Domains
- Resource allocations
- Nameservers
- Account usage
- Other available reseller features
4. Create Hosting Packages
Before creating customer hosting accounts, create one or more hosting packages based on the resources you want to provide.
A hosting package may define limits such as:
- Disk space
- Bandwidth
- Domains
- Email accounts
- Databases
- FTP accounts
- Other available resources
Make sure the total resources assigned to your customers remain within the limits of your Reseller Hosting plan.
5. Create Your First Hosting Account
After creating a hosting package, you can create a new hosting account for a customer or website.
You will normally need to provide information such as:
- Domain name
- Username
- Password
- Email address
- Hosting package
Review the details carefully before creating the account.
6. Configure Your Nameservers
If you plan to use private nameservers for your reseller hosting business, configure them according to the server information provided with your service.
Example private nameservers may look like:
ns1.yourdomain.com
ns2.yourdomain.com
The exact nameserver configuration depends on your domain registrar and hosting setup.
7. Point Customer Domains to the Server
For a hosted website to load correctly, the customer domain must point to the appropriate hosting server.
This can normally be done by changing the domain nameservers or configuring the required DNS records.
DNS changes may take some time to propagate across the internet.
8. Manage Customer Accounts
From the DirectAdmin Reseller Panel, you can manage the hosting accounts created under your reseller service.
Depending on the available options, you may be able to:
- View account usage
- Change hosting packages
- Modify account limits
- Suspend or unsuspend accounts
- Reset account passwords
- Manage customer hosting services
9. Monitor Your Reseller Resources
Regularly monitor your reseller account to make sure you do not exceed the resources included with your hosting plan.
Pay attention to:
- Disk usage
- Bandwidth usage
- Number of hosting accounts
- Account resource usage
- Available storage
If your business grows and you require additional resources, you may need to upgrade your Reseller Hosting plan.
10. Keep Your Reseller Account Secure
Because your reseller account can control multiple customer hosting accounts, keeping it secure is very important.
- Use a strong and unique password
- Do not share your reseller login credentials
- Keep customer passwords private
- Use secure devices when accessing DirectAdmin
- Monitor unusual account activity
- Keep your registered email address secure
Need Help?
If you experience an issue with your ApnCloud Reseller Hosting service, please open a Support Ticket from your ApnCloud Client Area.
Include the affected domain or hosting account and a clear description of the issue. Never include passwords or other sensitive login credentials in a support ticket.